Platinum Concierge Program

Platinum Concierge medical services: 24/7 care & advanced imaging

It’s Sunday evening, and something doesn’t feel right. Your doctor’s office is closed.

Maybe it’s a lingering cough, unexpected back pain or a symptom you haven’t experienced before. You wonder, “Is it serious?” You search for the nearest urgent care or emergency room, only to realize the answers you need may involve long waits and unfamiliar providers.

Many people have experienced situations like this. They want quick answers from a skilled physician who understands their health history, not a rushed visit with someone they’ve never met.

The Platinum Concierge program at Executive Medicine of Texas is designed to provide that level of access and reassurance. Instead of waiting days for an appointment or navigating multiple providers, patients can reach their physician directly and receive timely, personalized care.

The Platinum Concierge program includes:

  • A comprehensive annual exam
  • Primary care services
  • Routine labs and advanced imaging services (e.g., CT scans, MRIs and digital X-rays)
  • 24/7 primary care access to your Executive Medicine physician

The Platinum Concierge program is a comprehensive concierge medicine service that provides members with direct physician access, advanced diagnostic imaging and coordinated medical care throughout the year.

Understanding Platinum Concierge medicine

What sets Platinum Concierge apart from traditional healthcare

The Platinum Concierge program is a personalized healthcare experience designed around you—your health, your schedule, and your goals. It’s medical care that gives you direct access to your physician when you need it.

Unlike traditional primary care, where appointments can feel rushed and scheduling can take weeks or months, the Platinum Concierge program ensures faster access, longer visits and a focus on your overall health. Your doctor takes the time to understand your health history, lifestyle and long-term goals, so care is tailored specifically for you.

Many tests and imaging services, like CT scans and lab work, are available on-site, which means you get answers sooner and without the hassle of referrals. By limiting the number of patients per doctor, this program ensures you get more personalized care, faster responses to questions and a stronger, ongoing relationship with your physician.

It’s healthcare on your terms.

Compare services:

Traditional Primary Care
Platinum Concierge (EMTX)
Appointment access Days to weeks wait Same-day or next-day
Physician time 7–15 minutes average Extended, unhurried visits
After-hours access On call / answering service Direct physician — call, text, email, or portal
Diagnostic capability External referrals required CT, X-ray on-site
Care model Reactive / symptom-driven Proactive / prevention-focused
Patient volume High panel (1,000–2,500 pts) Limited panel for personalized attention

The core principles of platinum-level care

The Platinum Concierge program is built on several ideas that support proactive, personalized healthcare. These include:

  • Direct access to your physician
  • Proactive care, focused on identifying health risks early
  • Advanced diagnostic imaging available on-site, including CT and digital X-ray
  • Personalized care plans based on your health goals and lifestyle
  • Continuity of care, with a physician who understands your full health history

Together, these allow patients to receive coordinated care that supports immediate concerns and long-term health.

Comprehensive services included in Platinum Concierge

The Platinum Concierge program combines several services into a single, coordinated healthcare experience. Our patients receive comprehensive annual exams, advanced imaging services and direct physician access throughout the year.

This integrated approach helps reduce delays in diagnosis, improve patient-to-physician communication and support proactive health planning.

24/7 primary care access

One of the most valuable features of the Platinum Concierge program is direct access to your physician whenever a health concern arises, including evenings and weekends.

Patients can contact their Executive Medicine physician by phone, text, email or through their secure patient portal. This direct communication allows many questions or concerns to be addressed quickly.

When needed, patients can also schedule same- or next-day visits. Telemedicine may also be available, providing a convenient option for consultations when travel or busy schedules make in-person visits difficult.

This level of access helps patients avoid unnecessary urgent care visits and ensures that their physician remains closely involved in their care.

Advanced imaging services on-site

The Platinum Concierge program at Executive Medicine of Texas includes on-site advanced imaging services, helping reduce care delays.

Imaging services available through the program include:

  • Computed tomography (CT) scans to evaluate cardiovascular health, detect potential lung concerns and assess abdominal structures. Cardiac calcium scoring may also be used to better understand heart disease risk.
  • Digital X-rays to evaluate bones, joints and chest structures. Results can be reviewed quickly, helping physicians determine the next steps in care.

Having these imaging services available on-site allows patients to receive faster diagnoses and reduced time between concern, answer and treatment. When additional imaging is needed, such as MRI, our team can coordinate off-site services to ensure a seamless experience.

Executive physical examinations

The Platinum Concierge program includes a comprehensive annual physical exam. Patients may choose a Gold, Gold Plus or Platinum Executive exam.

These evaluations provide a detailed look at overall health and may include advanced laboratory testing, biomarker analysis, cardiovascular risk assessment, cancer screening, cognitive health evaluation and imaging studies when appropriate.

These exams help our physicians establish a clear picture of each patient’s current health while identifying potential concerns early. Results are carefully reviewed, allowing time to discuss findings and develop a personalized health strategy.

Preventive and integrative services

Preventive care is an important part of the Platinum Concierge program. In addition to primary care and annual exams, patients may benefit from services that support long-term health and wellness.

Who benefits most from Platinum Concierge medicine

The Platinum Concierge program was built for people who want more than traditional healthcare. It fits a wide range of needs, from busy professionals to individuals seeking familiar, coordinated care.

Busy executives and professionals

For executives, entrepreneurs and other busy professionals, time is often their most valuable asset. Scheduling flexibility is essential as frequent travel can make regular doctor visits challenging.

With the Platinum Concierge program, your physician is available via call, text, email or secure portal messaging. Same- or next-day appointments are offered, ensuring that medical concerns don’t slow down your life.

Your physician has a comprehensive understanding of your health history, allowing for more focused, efficient care. With expert guidance and a proactive approach, you’re supported in becoming the BOSS of Your Health™.

Individuals with complex health needs

People managing multiple conditions or serious medical histories need coordinated care that traditional primary care often cannot provide. At Executive Medicine of Texas, you have a single trusted partner overseeing your entire healthcare journey.

The Platinum Concierge program ensures all care is connected. Your physician monitors your chronic health conditions, reviews lab results and coordinates imaging and specialist referrals.

Health-conscious individuals prioritizing prevention

Some patients simply want to stay ahead of health issues. For these individuals, proactive care, early detection and personalized, evidence-based wellness plans are the priority.

The Platinum Concierge program includes advanced diagnostic imaging and lifestyle-based preventive strategies. Your dedicated physician helps you make informed decisions that are grounded in your unique health goals (not a one-size-fits-all checklist).

The Executive Medicine of Texas Platinum Concierge experience

Designed to make healthcare simple, personal and proactive.

Your first visit: what to expect

Your experience begins with an Executive Physical, the cornerstone of your personalized care plan for the year ahead. In select cases, a preliminary consultation may be completed in advance; however, the Executive Physical is where your comprehensive evaluation and long-term care strategy are thoughtfully developed.

During your executive physical exam, you will:

  • Meet your dedicated physician and care team
  • Complete an in-depth review of your health history
  • Discuss your long-term health and wellness goals

When clinically appropriate, advanced imaging may also be incorporated into your visit, including CT scans and digital X-rays. Your physician will guide these decisions based on your individual risk factors, age and health profile, ensuring every element of your evaluation is intentional and relevant.

This visit also establishes your private and secure 24/7 communication channels. You’ll be introduced to the most direct ways to connect with your physician for questions, updates or concerns, giving you continuous access to a trusted medical partner who knows you and your health in depth.

Ongoing care and support

Your physician works with you year-round as your personal medical director. Through regular proactive outreach, they monitor your lab results, coordinate with specialists and provide guidance on wellness, prevention and medication management.

You receive a comprehensive physical exam paired with a full imaging panel, ensuring potential issues are identified early. Follow-ups are scheduled proactively, keeping your care continuous and personalized.

This program was built to help maintain your health and support your well-being (not just react when problems arise).

Advanced imaging: the foundation of proactive healthcare

Early detection and its impact

Detecting health issues early can significantly improve outcomes. In fact, according to the Prevent Cancer® Foundation’s 2025 Early Detection Survey, the five-year survival rate for many types of cancer is almost 90 percent, when found early.

On-site imaging allows your physician to catch concerns before symptoms appear. CT scans also provide a reference point for tracking changes over time, helping you stay ahead of potential issues.

Imaging across life stages

The types of imaging used vary depending on age, overall health and risk factors. General recommendations include:

  • Adults 40–50
    Preventive imaging to assess cardiovascular, musculoskeletal and abdominal health
  • Adults 45–65

Enhanced screening for early detection of cancer, vascular disease and organ function. For appropriate candidates, virtual colonography may be incorporated as a non-invasive option for colorectal screening

  • Seniors 65+

Ongoing monitoring for bone density, heart health and neurological changes

Gender-specific considerations are also included, ensuring each patient receives appropriate care.

Imaging for performance and optimization

Beyond disease detection, imaging can guide lifestyle and wellness strategies. Measurements of body composition, vascular health and bone density provide valuable data for fitness, nutrition and longevity planning.

Investment in your health: understanding Platinum Concierge value

What's included in the program

  • Primary care visits throughout the year with your EMTX provider
  • 24/7 access to your physician
  • Imaging services, including CT, MRI and digital X-ray
  • Comprehensive annual physical exam with your choice of Gold, Gold Plus, or Platinum Executive Physical
  • Personalized preventive and integrative care services
  • Coordination with specialists and other healthcare providers

At Executive Medicine of Texas, we focus on delivering personalized, proactive care, helping our patients achieve the best possible outcomes.

The true cost of delayed care

Waiting to address health issues can lead to more complicated treatments, longer recoveries and higher medical costs. Late-stage diagnoses often mean more time in the hospital, more missed work and increased stress for you and your family.

The Platinum Concierge program helps reduce these risks by offering quick access to your physician, advanced imaging and preventive care strategies. By catching problems early and managing your health proactively, you can protect both your finances and your quality of life.

How Platinum Concierge complements existing insurance

Executive Medicine of Texas does not accept insurance for any of our concierge programs. However, the program is designed to complement your existing coverage. Many patients use health savings accounts (HSAs) or flexible spending accounts (FSAs) to support their participation.

Making the transition to Platinum Concierge care

Questions to ask when evaluating concierge practices

When considering our Platinum Concierge program, it’s important to ask questions such as:

  • What services and imaging tests can I get on-site?
  • How can I reach my doctor after hours? Is it direct or through a service?
  • How does the program work with specialists (if I need one)?
  • What technology or secure communication platforms do you use to communicate with patients?

Preparing for your consultation

Here is how to prepare for your first experience with the Platinum Concierge program:

  • Complete your new patient paperwork
  • Prepare questions about your health goals and preventive care needs

Your consultation sets the stage for personalized healthcare that fits your health goals and lifestyle needs.

A personalized approach to your long-term health

The Platinum Concierge program at Executive Medicine of Texas is designed to make healthcare more accessible, coordinated and proactive. As part of the practice’s broader concierge offerings, including the Diamond Access Concierge program, patients receive comprehensive annual exams, advanced imaging available on-site, and direct physician access.

The Platinum Concierge program combines personalized care, advanced diagnostics, and year-round physician access in one coordinated healthcare experience that supports both immediate medical concerns and long-term health goals.

Request an appointment or schedule a consultation to experience personalized concierge medical care.

FAQs about Platinum Concierge medicine

What is Platinum Concierge medicine?

Platinum Concierge medicine is a premium healthcare program within our concierge programs. It offers 24/7 direct physician access, same-day appointments and comprehensive on-site services including advanced imaging. Unlike traditional primary care, it provides unlimited visits, extended appointment times and proactive health management with a dedicated medical team.

What imaging services are included?

On-site CT scans, DexaScan, and digital X-ray are included in the program. Off-site MRIs are also available as needed. These diagnostic resources allow your physician to provide faster diagnosis and coordinated care without external referral delays.

Does Platinum Concierge medicine accept insurance?

Executive Medicine of Texas does not accept insurance for any of our programs. The Platinum Concierge program is a direct-pay model.

How does 24/7 access work?

Patients can call, text, email or message their physician directly through their secure patient portal anytime, including evenings and weekends.

Who is Platinum Concierge medicine for?

It is designed for busy executives, individuals with complex health needs, health-conscious individuals focused on prevention.

Services

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Aesthetics
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Bioidentical Hormone Replacement Therapy
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Biowavez™ Red Light Therapy
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Brain Mapping
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Cancer Screening
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Concierge Medicine
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Concierge Medicine
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Corporate Wellness
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DNA Testing
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Executive Physicals
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Family Concierge Medicine
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Food Sensitivity
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Functional Nutrition
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Imaging
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IV Therapy
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Micronutrient Testing
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Neuromuscular Massage
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Peptide Therapy
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Physical Medicine
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Primary Care
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Location

Executive Medicine of Texas
2106 E State Hwy 114 #300
Southlake, TX 76092
Phone: 817-552-4300
Fax: 817-552-4301

Office Hours